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Reminders/Recalls

 

Our practice operates a reminder/recall system to follow up abnormal test results and organise review appointments. However, it is your responsibility to return to see the doctor regarding each test or investigation you have had performed.

 

 

Results


Our Reception staff will be able to advise whether your results have been received & checked by your GP. An appointment is recommended to discuss your results and any health issues. Please be advised if your results are urgent, the doctor will call you directly.

 

Alternatively, fpr patients unable to attend in person, our Online Services provides additional services available at a charge (not refundable via medicare or health funds). Services include test results to be sent online via OzDocsOnline, repeat prescriptions, referrals to various medical specialists and allied health professionals, and eConsults (via email).

 

Please note not all requests can be accommodated. Our doctors reserve the right to decline any request, in which case a full refund will be made to you.

 

 

Telephone Calls to Doctors


To ensure confidentiality our Doctors do not take telephone calls during a consultation. A message will be taken by reception staff and the Doctor may return the call at a more convenient time. Reception staff will advise if attendance is required.